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Insteon Hub (2245-222) Firmware Release Notes

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Version 1009

This version of the Insteon Hub firmware adds support for controlling Sonos speakers. This update was released January 6, 2016 and was automatically installed.

Identify your Insteon Hub version →

   

New Features

  • Added support to control up to four Sonos speakers from the Insteon app. Configure Insteon Wall Keypads, Switches, Mini Remotes and more to control Sonos speaker functions including play, pause, volume, presets and more.

    Learn More about Sonos Support →


Version 1008

This version of the Insteon Hub firmware includes a bug fix for push notifications and email alerts. This update was released September 17, 2015 and was automatically installed.

   

Bug Fixes

  • Fixed an issue where a push notification or email alert might not be sent if Insteon Hub had been idle for more than 50 minutes



 

Version 1007

This version of the Insteon Hub firmware improves connection reliability with Insteon servers. This update was released August 24, 2015 and was automatically installed.

 

New Feature

  • Improved the error handling when Insteon Hub is unable to connect to Insteon Servers. Insteon Hub now attempts to reconnect every 10 minutes for an hour and, if the reconnection attempts were unsuccessful, will then automatically power cycle
 

Version 1006

This version of the Insteon Hub firmware includes bug fixes and stability improvements. This update was released May 18, 2015 and was automatically installed.

   

New Feature

  • Added a feature that allows new Insteon Hubs to be setup from any network, not just the local WiFi network
   

Bug Fixes

  • Improved diagnostics features for when Insteon Hub cannot connect to the Internet or Insteon Servers
  • Improved Insteon messaging
  • Improved the reliability in connecting to Insteon Servers
  • Resolved some issues concerning intra-device communication
  • Resolved an issue that might cause Insteon Hub to factory reset upon power cycle
  • Changed beep patterns for factory reset: Hub now beeps once when factory reset starts and double-beeps when it is finished.
  • Changed Network Reset from 10 set button taps to 3 set button taps
  • Fixed an issue where the primary LED colors would become reversed after removing a device

Version 1005

This version of the Insteon Hub firmware primarily includes bug fixes and stability improvements. The update was released May 7, 2015 and was automatically installed.

   

Bug Fixes

  • Fixed several backend messaging issues
  • Fixed an issue where location and House Name would reset to default values on reboot
  • Added feature that expands the types of alerts that can be sent
  • Moved DST time change to approx. 2AM from approx. 1AM
  • Fixed an issue where a device being added might be read as the wrong device type
  • Fixed unresponsiveness when reading or setting device properties
  • Removed some duplicate alerts
  • Improved reliability on busy Insteon networks
  • Fixed an issue where schedules wouldn’t fire on Sundays or Mondays between 12:00AM and approximately 12:30AM
  • Added some features to improve the speed of adding new devices and creating scenes

Communication Types for Insteon Devices

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Use this article to determine if your Insteon device can communicate with other Insteon devices via powerline-only, wireless-only or powerline and wireless dual-band.

    Powerline Wireless
Dimmer Module 2456D3 Yes -
2457D2X Yes -
2457D2 Yes Yes
On/Off Module 2456S3 Yes -
2635-222 Yes Yes
Outdoor On/Off Module 2456S3E Yes -
2634-222 Yes Yes
LED Bulb 2672-222 Yes Yes
LED Bulb for Recessed Lights 2674-222 Yes Yes
Dimmer Switch 2476D Yes -
2477D Yes Yes
Dimmer Switch (1000W) 2476DH Yes -
2477DH Yes Yes
Dimmer Switch (2-Wire) 2474DWH - Yes
On/Off Switch 2476S Yes -
2477S Yes Yes
Dimmer Keypad
(6-Button or 8-Button)
2486D Yes -
2334-222 Yes Yes
On/Off Keypad
(6-Button or 8-Button)
2486S Yes Yes
2334-232 Yes Yes
Dimmer Outlet 2474DWH Yes Yes
On/Off Outlet (2007) 2473SWH Yes -
On/Off Outlet (2014) 2663-222 Yes Yes
Wired Thermostat 2441TH - Yes
Wireless Thermostat 2441ZTH - Yes
Thermostat Adapter 2441V - Yes
Mini Remote
(Wireless Switch)
2444A3 - Yes
2342-242 - Yes
Mini Remote
(4-Scene)
2444A2WH4 - Yes
2342-232 - Yes
Mini Remote
(8-Scene)
2444A2WH8 - Yes
2342-222 - Yes
Wi-Fi Camera 75790 - -
75790WH - -
HD Wi-Fi Camera 2864-222 - -
2864-226 - -
Outdoor Wi-Fi Camera 75791 - -
HD Outdoor Wi-Fi Camera 2864-232 - -
Open/Close Sensor 2421 - Yes
2843-222 - Yes
Hidden Door Sensor 2845-222 - Yes
Motion Sensor 2420M - Yes
2842-222 - Yes
Leak Sensor 2852-222 - Yes
Smoke Bridge 2982-222 Yes -
IO Module 2450 Yes -
Ceiling Fan Controller 2475F Yes Yes
Dimmer Micro Module 2442-222 Yes Yes
On/Off Micro Module 2443-222 Yes Yes
Open/Close Micro Module 2444-222 Yes Yes
Ballast Dimmer 2475DA2 Yes Yes
Dimmer In-Line Module 2475D Yes -
2475DA1 Yes Yes
On/Off In-Line Module 2475S2 Yes -
2475SDB Yes Yes
220V Load Controller 2477SA1 Yes Yes
2477SA2 Yes Yes
Dimmer DIN Rail Module 2452-222 Yes Yes
On/Off DIN Rail Module 2453-222 Yes Yes
MorningLinc 2458A1 Yes -
Lock Controller 2862-222 Yes -
IRLinc Transmitter 2411T Yes -
IRLinc Receiver 2411R Yes -
SeriaLinc 2410S Yes -
Access Point 2443 Yes Yes
Range Extender 2992-222 Yes Yes
Energy Display 2448A2 - Yes
iMeter Solo 2423A1 Yes -
SynchroLinc 2423A5 Yes -

Factory Resetting Insteon Hub

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Follow the steps in this article to perform a factory reset on your Insteon Hub. Doing so will erase the following information from your Insteon Hub:

  • Links to Insteon devices in your home
  • Links to configured scenes
  • Configured schedules

If you intend to remove Insteon Hub from your home, you should first delete all scenes and devices using the Insteon App prior to performing a factory reset. If you don't first delete the linked Insteon devices, your remaining Insteon devices will continue to look for your missing Insteon Hub and degrade your home's Insteon performance.

After you have deleted all scenes and devices, delete your Insteon account using the Insteon app.

 

Factory Reset Insteon Hub (2014)

  1. Disconnect Insteon Hub from power
  2. Press and hold the set button while reconnecting power. Insteon Hub will emit a long beep.
  3. When the long beep ends, release the set button. Insteon Hub will double-beep and after 30 seconds, Insteon Hub will beep again.
  4. Power cycle Insteon Hub by disconnecting and then reconnecting it to power.

 

Factory Reset Insteon Hub (2012)

  1. Disconnect Insteon Hub from Power
  2. Press and hold the set button while reconnecting power. Insteon Hub will emit a long beep and it's status LED will turn red.
  3. When the long beep ends, release the set button. Insteon Hub will double-beep and its status LED will turn blue.

Deleting your Insteon Account

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Use the information in this article to understand what services and features are affected when deleting an Insteon account. The information in this article applies to Insteon Hub (2012) and Insteon Hub (2014).

Identify your Insteon Hub version →

 

Information removed from Insteon servers

  • Your email address and password
  • Your Insteon Hub device ID and pairing keys
  • Your house database including any devices, scenes, rooms, schedules and configured alerts

 

Insteon services that will no longer function

  • Control of your home using the Insteon for Hub app
  • Any connections with Insteon Connects including control from Amazon Echo and Logitech Harmony
  • Remote access to Insteon HD Wi-Fi Cameras
  • Push notification or email alerts

 

 

Insteon services that will continue to function

  • Local control of Insteon devices including but not limited to light switches, keypads, plug-in devices, and thermostats
  • Scenes configured with the Insteon app that also included one or more "controllers"
  • Sunrise, sunset or time-based schedules will continue to execute but you will not be able to modify or disable the schedule
  • Control of Sonos speakers

 

 

Insteon for Hub (iOS)

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Version 1.12.0

This version of the Insteon app adds support for controlling up to four Sonos speakers. Configure your Insteon Keypads, Mini Remotes, Sensors and more to adjust volume, change tracks, play and pause and switch favorites. Sonos support requires Insteon Hub (2245-222) and is not compatible with Insteon Hub (2242).

New Features

  • Add Sonos speakers to Insteon scenes
  • Learn up to ten presets shared among your Sonos speakers
  • Schedule scenes that Include Sonos speakers and wake up to subtle light with gentle music
  • Control basic Sonos speaker functions from the Insteon app including transport controls and presets

Version 1.11.0

Adding Insteon Wi-Fi Cameras has never been easier thanks to our brand-new, reimagined camera add process. And if you have an Insteon HD Wi-Fi Camera, you can now access it away from home without having to configure port forwarding thanks to Automatic Remote Access. We've also made it possible to add already-configured cameras and cameras that are not on your local network. This release also includes numerous bug fixes.

New Features

  • Brand-new "add a camera" wizard makes setup of an Insteon Wi-Fi Camera easier than ever!
  • Automatic Remote Access for supported Insteon HD Wi-Fi Cameras (Enable in Camera Settings for existing HD Wi-Fi Cameras)

Bug Fixes

  • Fixed an issue where the password field was obscured by the keyboard in iOS 9 when using an iPad Air
  • Fixed an issue where editing a camera was prevented shortly after being added
  • Fixed an issue where adding an already-configured camera would change the camera's broadcast name
  • Fixed an issue where adding a remote camera using a local IP address could cause the Insteon app to unexpectedly quit
  • Fixed an issue where the list of camera Wi-Fi networks would fail to appear if you moved through setup quickly
  • Fixed an issue where camera video would not display after adding a camera
  • Fixed an issue where automatic remote access was disabled after adding a camera using Wi-Fi
  • Fixed an issue where adding a camera with the default user name and password would result in the use of incorrect WI-Fi encryption type
  • Fixed an issue where links to the online remote access guide were broken
  • Fixed an issue where Insteon devices might fail to respond or respond with a failure message during the add process
  • Fixed an issue that prevented including Insteon devices with an ID that began 25.3 in a scene
  • Fixed an issue that prevented camera audio settings from persisting

Version 1.10.1

This update primarily contains bug fixes and minor bug fixes and improvements to scene creation. This update was released on 23 September 2015.

   

Bug Fixes

  • Resolved an issue that might cause errant ramp rate commands to be sent to a device that doesn't support ramp rate while creating a scene
  • Fixed several issues with Smoke Sensor regarding the display of Low Battery
  • Improved scene creation and modification reliability by adjusting Insteon message timing
  • Other minor bug fixes

Version 1.10.0

This version of Insteon for Hub replaces the sign-in, account creation and Hub setup process in favor of a more seamless experience. This update was released 16 June 2015.

   

New Features

  • Improved account creation and sign-in experience
  • You can now setup Insteon Hub (2245-222) without being on the same WiFi network
  • Properly support iPhone 6 and iPhone 6+ screen resolutions
   

Bug Fixes

  • Resolved several account creation and sign-in issues
  • Minor UI improvements to WiFi Camera setup
  • Minor UI improvements to varios in-app web views
  • Fixed an issue that afforded incorrect entry of an email address at account creation

Version 1.9.32

   

Bug Fixes

  • Apple Watch connectivity and control improvements
  • Device and scene control with Apple Watch should now be more reliable
  • Fix for issue preventing Mini Remotes from being properly added
  • Fix for artifacts after viewing a camera
  • Minor UI fixes

Other

  • Ended support for iOS 6

Version 1.9.29

This version of Insteon for Hub adds support for Apple Watch and contains bug fixes and stability improvements. Now, with Apple Watch and your Insteon Hub, you can quickly activate scenes, control lights, appliances, ceiling fans and more, monitor sensors and even see video from your WiFi cameras - all on your wrist!

As part of our support for Push Notifications, this version discontinues support for SMS alerts. We endeavor to keep our promise of no monthly fees; switching to Push Notifications will provide you with a better alert experience and help keep the services we provide free of charge. For instructions on how to forward email alerts to SMS, read this article.

  new-feature.png  

New Features

  • Support for Apple Watch
  • Push notifications have replaced SMS/Text Message alerts
  bug.png  

Bug Fixes

  • Resolved an issue that prevented login from failing if the password field was blank
  • Resolved an issue where the incorrect firmware, Bin and PLM version was displayed
  • Resolved an issue that prevented using multiple email addresses in the email alerts field
  • Resolved an issue that did not properly account for a Nest Thermostat being offline
  • Resolved an issue that resulted in incomplete unlinking with IO Module and Hub (2014)
  • Improved the process for removing a device when a device is not responding
  • Resolved an issue that prevented adding by Insteon ID with Insteon Thermostat
  • Various stability improvements

Version 1.9.24

   

Bug Fixes

  • Fixes an issue that prevented Hub (2012) users from controlling X10 devices which was inadvertently introduced with the added Insteon Mini Remote support
  • Fixes an issue that might cause the application to unexpectedly quit while adding a device

Version 1.9.22

   

Feature Additions

  • Support for Mini Remote products
    • You can now assign a previously created scene to the buttons of a Mini Remote
    • Support for Mini Remote (Wireless Switch)
    • Support for Mini Remote (4-Scene)
    • Support for Mini Remote (8-Scene)
  • Support for push notifications
    • Push notification support has been added. To configure push notifications, navigate to a device's settings and tap Alerts. Tap the switch to enable push notifications. If you have previously disallowed Insteon for Hub access to notifications, you will need to enable notifications for Insteon for Hub under your iPhone, iPad or iPod touch's Settings > Notifications > Insteon.
   

Bug Fixes

  • Resolved an issue that might cause the application to unexpectedly quit
  • Improved the speed of connecting to cameras
  • Resolved an issue that might result in incorrect status reporting for IO Modules when used with Hub (2014)
  • Resolved an issue that might result in an inability to read current camera settings
  • Resolved an issue that resulted in intermittent camera connectivity
  • Improved connectivity to Hub (2014) on various network types
  • Corrected several incorrect product documentation links
  • Updated instructions for removing a sensor
  • Improved instructions for adding "Other" Insteon devices
  • Resolved an issue that might cause existing devices to appear in a newly-created room
  • Proper support for Add by ID with Wired Thermostat
  • Resolved an issue that changed Motion Sensor properties after renaming the sensor

Resetting Insteon Hub Time

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Insteon Hub maintains an accurate internal clock by periodically syncing with a network time server on the internet. If you find that the time displayed by Insteon Hub is incorrect, you can manually force Insteon Hub to resync its internal clock.

 

Reset Insteon Hub time on iPhone, iPad and iPod Touch →
Reset Insteon Hub time on Android →
Reset Insteon Hub time on Windows Phone →

 

Resetting Insteon Hub Time on iPhone, iPad and iPod Touch

Step 1

Open the Insteon App, navigate to Settings and tap House

ios-step-1.png

Step 2

Observe Hub Local Time. If this time matches the current time, no further action is required. If this time differs, tap Hub Location.

ios-step-2.png

Step 3

Tap Find My Hub

ios-step-3.png

Step 4

Tap Use This Location

ios-step-4.png

Step 5

Tap Done. Insteon Hub will use the specified location to resync its internal clock.

ios-step-5.png  

Resetting Insteon Hub Time on Android

Step 1

Open the Insteon App, navigate to Settings and tap House

android-step-1.png

Step 2

Observe Hub Time. If this time matches the current time, no further action is required. If this time differs, turn off Observe DST.

On 13 March 2016, re-enable Observe DST. Remind me to enable Observe DST.

We are aware of an issue with the Insteon app on Android that affects the automatic DST transition and apologize for the inconvenience. If you would like to contact Insteon Support, please use this form.

android-step-2.png  

Resetting Insteon Hub Time on WIndows Phone

Step 1

Open the Insteon app, navigate to settings and tap House

windows-step-1.png

Step 2

Observe Hub Local Time. If this time matches the current time, no further action is required. If this time differs, tap Location.

windows-step-2.png

Step 3

Tap Ok to update your Insteon Hub's location and resync the internal clock.

windows-step-3.png   

Amazon Echo and Supported Insteon Thermostats

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Amazon Echo supports control of several different Insteon Thermostats; you can increase or decrease the temperature and change modes just by asking Alexa. Use the information in this article to identify if you have a compatible Insteon Thermostat.

If you have a supported Thermostat and your Amazon Echo was configured prior to 18 March 2016, you may need to re-run discovery to identify your Insteon Thermostat. Simply say, "Alexa, discover my devices." Your Amazon Echo should find your Insteon Thermostats and enable voice control.

 

 

Supported Insteon Thermostats

These Insteon Thermostats are compatible with Amazon Echo and allow full voice control functionality.

 

Insteon Wired Thermostat

  • Model 2441TH (Revision 1.1 or later)
  • Model 2732-242 (Any Revision)
Wired Thermostat 01.png  

Unsupported Insteon Thermostats

These Insteon Thermostats are not explicitly incompatible with Amazon Echo but are not guaranteed to function as expected.

Insteon Thermostat for Heat Pumps

  • Model 2732-242 (Any Revision)
Wired Thermostat 01.png  

Incompatible Insteon Thermostats

These Insteon Thermostats are incompatible with Amazon Echo and cannot be controlled.

Insteon Wired Thermostat

  • Model 2441TH (Revision 1.0)
Wired Thermostat 01.png

Insteon Wireless Thermostat

  • Model 2441ZTH
  • Model 2441ZTHR
  • Model 2732-433
  • Model 2732-432
Wireless Thermostat 01.png

Insteon Venstar Thermostat Adapter

  • Model 2441V
  • Model 2441VR
venstar adapter.png

Insteon Venstar Integrated Thermostat

  • Model 2491T1E
  • Model 2491T1ER
  • Model 2491T7E
  • Model 2491T7ER
venstar thermostat.png   

Creating a Schedule with Insteon Hub

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Insteon Hub lets you schedule lights and appliances to turn on and off throughout the day. Follow the instructions in this article to create a schedule.

Create a Schedule with iPhone, iPad or iPod touch

Step 1

Navigate to Settings and tap Devices

step-2.png

Step 2

Tap the device that you would like to schedule.

If you want to schedule more than one device simultaneously, create a scene and schedule that scene instead.

step-3.png

Step 3

Tap Schedule

step-4.png

Step 4

You can schedule a device to turn on, off or on and off based on whether you set a schedule for the On Time and Off Time. Tap On Time or Off Time depending on your desired scheduling needs.

step-5.png

Step 5

Choose when you want your schedule to run: a specific Time of Day, at Sunrise or at Sunset. When ready, tap Done.

step-6.png

Step 6

Choose the days of the week on which this schedule should run. By default, the schedule will run every day of the week. When ready, tap Save.

step-7.png  

Create a Schedule with Android

Step 1

Navigate to Settings and tap Devices

step-1.png

Step 2

Tap the device that you would like to schedule.

If you want to schedule more than one device simultaneously, create a scene and schedule that scene instead.

 

step-2.png

Step 3

Tap Schedule

step-3.png

Step 4

You can schedule a device to turn on, off or on and off based on whether you set a schedule for the On Time and Off Time. Tap On Time or Off Time depending on your desired scheduling needs.

step-4.png

Step 5

Choose when you want your schedule to run: a specific Time of Day, at Sunrise or at Sunset. When ready, tap Done.

step-5.png

Step 6

Choose the days of the week on which this schedule should run. By default, the schedule will run every day of the week. When ready, tap Save.

step-6.png   

Insteon Dimmer Switch (2-Wire) Setup

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Getting Started | Bulb Compatiblity | Guides and Manuals | Product Registration

Getting Started

step-1.png

Turn off power at the service panel and remove the existing wall switch.

step-2.png

Unfold all of the wires from within the junction box. Separate the black wires and cap them with wire nuts.

step-3.png

Turn on power and use a voltage detector to identify the live wire; this is your line wire.

  step-4.png

Turn off power and connect the corresponding wires from the junction box with the Insteon Wall Switch an cap them with wire nuts.

step-5.png

Install Insteon Wall Switch, attach the wall plate and turn on power.

step-6.png

Follow the on-screen instructions in the Insteon app to add Dimmer Switch.


Bulb Compatibility

  bulb-types.png

Only connect incandescent bulbs to Dimmer Switch (2-Wire).

Dimmer Switch (2-Wire) is able to avoid need of a neutral wire by completing an electrical circuit through the connected load. Bulbs that include a power supply like LED and CFL bulbs may emit a soft glow even when the switch is turned off.

 

Guides and Manuals

Quick Start Guide

Owner's Manual

 

Insteon Dimmer Switch (2-Fil) Instructions

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Guide de départ rapide | Compatibilité ampoule | Guides et manuels | Enregistrement du produit

Commencer

step-1.png

Coupez l'alimentation électrique au panneau de service et retirer l'interrupteur mural existant.

step-2.png

Déplier tous les fils à l'intérieur du boîtier de jonction. Séparer les fils noirs et les plafonner avec des noix de fil.

step-3.png

Mise sous tension et utiliser un détecteur de tension pour identifier le fil conducteur; ceci est votre fil de ligne.

  step-4.png

Coupez l'alimentation et connecter les fils correspondants de la boîte de jonction avec le mur Insteon Mettre un bouchon avec les écrous de fil.

step-5.png

Installer commutateur Insteon mur, fixez la plaque murale et mettez sous tension.

step-6.png

Suivez les instructions à l'écran dans l'application Insteon ajouter Dimmer Switch.


Compatibilité ampoule

 

Ne raccordez que les ampoules à incandescence à gradateur (2-Fil).

Commutateur gradateur (2-Fil) est en mesure d'éviter le besoin d'un fil neutre en remplissant un circuit électrique à travers la charge connectée. Ampoules qui incluent une alimentation électrique comme les ampoules LED et de la LCF peuvent émettre une lumière douce, même lorsque l'interrupteur est éteint.

 

Guides et manuels

Guide de départ rapide

Le manuel du propriétaire

 

Insteon Starter Kit Setup

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Getting Started | Guides, Manuals and Downloads | Product Registration

Getting Started

step-1.png

Connect the ethernet cable to your router and plug in the power cable.

step-2.png

Connect the cables to Insteon Hub.

step-3.png

Download the Insteon for Hub app from your device's app store and create a new account.

  step-4.png

Follow the on-screen instructions to scan the Setup Code and configure Insteon Hub.

step-5.png Turn off power at the service panel and remove the existing wall switch. step-6.png Unfold all of the wires from within the junction box. Separate the black wires and cap them with wire nuts.  step-7.png Turn on power and use a voltage detector to idenify the live wire; this is your line wire. step-8.png Turn off power and connect the corresponding wires from the junction box with the Insteon Wall Switch and cap them with wire nuts. step-9.png Install the Insteon Wall Switch, attach the wall plate and turn on power.  step-10.png Return to the Insteon app, tap Wire-in Device and follow the on-screen instructions. Repeat for the second Wall Switch. 

Guides, Manuals and Downloads

Quick Start Guide

Owner's Manual

Downloads

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Insteon for Hub (Android)

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Version 1.8.7

This version of the Insteon app adds limited support for controlling Sonos speakers. You can now adjust volume, change tracks, play and pause and switch favorites for Sonos speakers that have been previously configured on iOS (iPhone, iPad or iPod touch). Sonos support requires Insteon Hub (2245-222) and is not compatible with Insteon Hub (2242). This version also includes fixes that improve the stability of the Insteon app on Samsung Galaxy S6 devices.

New Features

  • Control basic Sonos speaker functions from the Insteon app including transport controls and presets that have been previously configured on iOS
  • Activate scenes in which a Sonos player has been previously configured on iOS

Bug Fixes and Improvements

  • Addressed an issue that causes the Insteon app to unexpectedly quit on Samsung Galaxy S6 devices after viewing HD Camera video
  • Fixed issues that might cause the Insteon app to unexpectedly quit in the background on devices running Marshmallow
  • Fixed an issue that prevented users from adding any devices other than cameras after setup of Insteon Hub 1 (2242-XXX)
  • Fixed an issue that prevented users from completing the setup of Insteon Hub 1 (2242)

Known Issues

  • We are still working to resolve issues with the Insteon app on OnePlus One devices wherein the app will unexpectedly quit at launch.

Version 1.8.5

New Features

  • Adding Insteon HD Wi-Fi Cameras is now easier than ever thanks to Automatic Remote Access. You no longer need to configure port forwarding to view your HD Camera while away from home. For your existing HD Wi-Fi Cameras, enable Automatic Remote Access in Camera Settings.

Known Issues

  • Users with Samsung Galaxy S6 devices might notice the Insteon app unexpectedly quit when loading HD cameras. We are working hard on resolving this issue. If your camera happens to be in your Favorites, try logging in with a different device and remove the camera from Favorites (or other rooms) until a fix has been released. You can also call Insteon Support and they can assist you with this. We apologize for the inconvenience.

Version 1.8.4.190

New Features

  • I/O Module control and setup has been overhauled to work much better than before

Bug Fixes

  • Fixed a problem that crashed the app when switching between networks
  • Other various stability improvements

Known Issues

  • Users with Samsung Galaxy S6 devices might notice the Insteon app unexpectedly quit when loading HD cameras. We are working hard on resolving this issue. If your camera happens to be in your Favorites, try logging in with a different device and remove the camera from Favorites (or other rooms) until a fix has been released. You can also call Insteon Support and they can assist you with this. We apologize for the inconvenience.

Version 1.8.3

  • Fixes a number of issues that could cause the app to unexpectedly quit.
  • Fixed an issue that caused Keypad devices to always show status as On.
  • Fixed an issue that caused scene icons to switch to the default device icon.
  • Improved performance of scene icon status updates after activating a scene.
  • Settings About page now displays the build number in addition to app version number.

 

Version 1.8.1

This release of Insteon for Hub primarily contains improvements to the push notification experience. It also  contains performance improvements and fixes several issues with HD Wi-Fi Cameras.

 

New Features

  • You can now enable or disable all push notifications with a single switch from settings
  • In addition to vibration, the default android push notification sound now plays for push notifications alerts
  • Improved performance when switching between HD and SD mode on HD Wi-Fi Cameras
 

Bug Fixes

  • Fixed an issue that prevented a scene from being deleted
  • Fixed an issue wherein video would stop if the audio button was pressed when using some HD Wi-Fi Cameras
 

Version 1.7.5.178

This release of Insteon for Hub contains primarily bug fixes. As part of our support for Push Notifications, this version discontinues support for SMS alerts. We endeavor to keep our promise of no monthly fees; switching to Push Notifications will provide you with a better alert experience and help keep the services we provide free of charge. For instructions on how to forward email alerts to SMS, read this article.

  bug.png  

Bug Fixes

  • Fixes an issue that prevents adding Wi-Fi Cameras on Android devices running Lollipop (5.0 and 5.1)
  • Fixes an issue where the tap zone for accepting the terms of service was too small
  • Updated a broken link to customer support

Other Changes

  • This version officially removes the ability to configure SMS alerts after the introduction of push notifications in version 1.7.3

Version 1.7.4.177

   

Bug Fixes

  • Fixes an issue where video on some cameras would fail to stream when connected to a local Wi-Fi network
  • You can now add a camera or scene to favorites view when no other devices have been added to the house

Version 1.7.3.175

   

Bug Fixes

  • Fixes an issue that caused the app to unexpectedly quit while editing the Hub location using the embedded Google Maps view.

Version 1.7.3

   

New Features

  • Support for push notifications
    • Push notification support has been added. To configure push notifications, navigate to a device's settings and tap Alerts. Tap the switch to enable push notifications.
  • Layout improvements to support push notifications
  • Improved connection speed when viewing cameras over a cellular or remote Wi-Fi network
  new-feature.png  

Bug Fixes

  • Various stability improvements
  • Resolved an issue that would cause the app to unexpectedly quit when assigning Hub location
  • Fixed an issue that displayed Local Properties for non-applicable devices including Range Extender and Leak Sensor
  • Resolved an issue that would prevent saving a schedule that used sunrise or sunset after modifying any existing sunrise or sunset schedules
  • Improved support for Venstar Thermostat Adapter
  • Resolved an issue where login could potentially fail at “Connecting to Hub” step.

 

 

Phase Coupler Setup

Noise Filter Setup

Noise Filter - Quick Start Guide


Diagnostic Keypad Setup

Diagnostic Keypad - Owner's Manual

Removing a House from your Hub App (iOS)

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Removing a second house from your Insteon for Hub Application (iOS)
 
Description Multiple Hubs have been added to the same account but now one needs to be removed.

Solution: If you are still able to login to your Insteon for Hub account follow the steps below to remove the unwanted Hub. If you no longer have access to the account you will need to contact Insteon tech support so that they can delete the entire account.

Step 1: On your iOS device, login to your Insteon for Hub application

Step 2: Navigate to the "Settings" page.

Step 3: Tap on "House Management"

Step 4: Make sure that you are logged into the Hub you are keeping.

 

Step 5:  On the Hub that you wish to remove, swipe from right to left to reveal a red "Delete" button. Tap on the "Delete" button to remove the Hub.

Garage Door Status settings for Hub (iOS)

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Please see the pictures below for the general settings for the Garage Door Status kit on your Apple iOS device:

garageios1.png

Do not forget to tap on "Done" at the top right of the screen to save your settings.

Setting Up Alert Emails for HD Cameras

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Setting Up Alert Emails for HD Cameras
This Guide assumes you have completed the initial camera setup. In the pictured examples we will be using Internet Explorer.  If you are using Chrome, FireFox or Safari your screen may be lacking the Playback tab.

Step 1: Mail Settings
Log into the camera via its local IP addresses and select your browser of choice. Then select Settings. On the left navigation bar you will select Network, then Mail Settings.
The information will change depending on your provider, so you may need to contact them for additional information.  In the provided example we have set up the account using a Gmail address.
Gmail’s SMTP server parameters are as follows.
SMTP Server: smtp.gmail.com
SMTP Port: 587
Transport Layer Security: STARTTLS
Need Authentication: Yes
SMTP User: username@gmail.com
SMTP Password: Your Account Password
Sender Email will be the same as your SMTP Username.

Once completed hit Test and it should say Success.
If you get a failed message due to incorrect username or password, you may need to update you settings with Google to allow external device access.  You will need to update this with Google directly.
Once you get the success, hit save at the top of the screen.

hdmailsettings.png

Step 2: Enabling Motion Detection
Navigate to Alarm>Motion Detection and check Enable.
Generally you will want to keep the selectivity at medium to prevent false alerts.
The Triggered Interval will allow you to set up the “rest period” between alerts. Meaning it will wait X time before it reports the next motion.
You will need to check Send Email.
For the HD Cameras you will need to enable the schedule for motion detection to operate.  In the example below we have enabled the alarm from 10am to 6pm (1800 Hours) Monday through Friday.

You can also set your Detection Area. By default this is set for all, however in the example below, it will only record motion in front of the cabinet, but not people walking through the background.

Step 3: Test
Once the camera detects motion within the specified time-frame and zone, you should receive an email with 3 screen shots.

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