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Deleting your Insteon Account

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Use the information in this article to understand what services and features are affected when deleting an Insteon account. The information in this article applies to Insteon Hub (2012) and Insteon Hub (2014).

Identify your Insteon Hub version →

 

Information removed from Insteon servers

  • Your email address and password
  • Your Insteon Hub device ID and pairing keys
  • Your house database including any devices, scenes, rooms, schedules and configured alerts

 

Insteon services that will no longer function

  • Control of your home using the Insteon for Hub app
  • Any connections with Insteon Connects including control from Amazon Echo and Logitech Harmony
  • Remote access to Insteon HD Wi-Fi Cameras
  • Push notification or email alerts

 

 

Insteon services that will continue to function

  • Local control of Insteon devices including but not limited to light switches, keypads, plug-in devices, and thermostats
  • Scenes configured with the Insteon app that also included one or more "controllers"
  • Sunrise, sunset or time-based schedules will continue to execute but you will not be able to modify or disable the schedule
  • Control of Sonos speakers

 

 

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